Last Updated: 03/09/2023

1. Introduction

Welcome to MirnaCrafts (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website mirnacrafts.com (the “Website”) and interact with our online shop.

2. Information We Collect

We may collect the following types of personal information from you when you use our Website and shop:

  • Contact Information: Name, email address, postal address, phone number.
  • Account Information: If you create an account, we may collect your username, password and email address.
  • Payment Information: If you make a purchase, we may collect payment information. Payments are processed by Stripe. Read their Privacy Policy for more information : https://stripe.com/privacy
  • Order Information: Details of the products you purchase from us.
  • Communications: Any correspondence or communications you send to us.

3. How We Use Your Information

We process your personal information for the following purposes:

  • To provide and manage our online shop and services.
  • To process and fulfill your orders and requests.
  • To communicate with you about your orders, account, and inquiries.
  • To improve our Website, products, and services.
  • To comply with legal and regulatory obligations.

4. Legal Basis for Processing

We rely on the following legal bases for processing your personal information:

  • The necessity of processing for the performance of a contract with you (e.g., fulfilling orders).
  • Your consent for specific purposes (e.g., marketing communications).
  • Compliance with our legal obligations.

5. Data Retention

We retain your personal information for as long as necessary for the purposes described in this Privacy Policy or as required by applicable laws.

6. Your Rights

Under the GDPR, you have certain rights regarding your personal information, including the right to:

  • Access the personal information we hold about you.
  • Correct inaccuracies in your personal information.
  • Delete your personal information (subject to legal obligations).
  • Withdraw your consent (if applicable).
  • Object to the processing of your personal information.
  • Receive a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights or for any questions about your personal information, please contact us at [email protected]

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

8. International Transfers

We may transfer your personal information to countries outside the European Economic Area (EEA) that may not provide the same level of data protection. We will take steps to ensure the adequate protection of your data in accordance with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal and operational reasons. We will post the updated Privacy Policy on the Website and revise the “Last Updated” date at the top of the policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at [email protected]